Quality Improvement Specialist
DEPARTMENT: Operations
GRADE: 36 FLSA STATUS: Exempt
TERM OF EMPLOYMENT: Full-Time
SALARY RANGE: DOE
ABOUT SOUTH CAROLINA PRIMARY HEALTH CARE ASSOCIATION (SCPHCA):
The SCPHCA is the unifying organization for CHCs in South Carolina. CHCs are time-tested models of community-based care. First established in 1964, CHCs are community-based, non- profit businesses that provide comprehensive, high-quality, patient-focused health care services in a culturally appropriate manner. With a focus on primary care, prevention, education, and case management, CHCs accept most health insurance plans including Medicare and Medicaid and for persons without insurance, services are provided on a sliding fee scale based on income and family size.
POSITION SUMMARY: The Quality Improvement Specialist is responsible for recommending and developing quality improvement initiatives with a targeted focus on achieving results that improve key care processes and clinical quality outcomes. This position serves to support the facilitation including planning, implementation, and coordination of multidisciplinary teams toward improving clinical quality
ESSENTIAL DUTIES AND RESPONSBILITIES:
· Collects and analyzes UDS data to target, develop, and implement projects identified by the Quality Improvement Team.
· Apply appropriate quality improvement analytical tools and methodologies to identify improvement opportunities and advance rapid cycle improvement (e.g., PDSA, FMEA, process flow mapping, key driver diagrams, run charts and documentation from PDSA cycles implementation, etc.).
· Collaborate with the quality improvement team to support the development, upgrade, and delivery of quality improvement training programs and problem-solving methodologies/tools to Q.I. teams and other stakeholders, as needed.
· Partner with department leaders and quality improvement teams to develop and advance the following;
§ Improvement teams’ charters;
§ Implementation plans;
§ Timeliness;
§ Milestones to effectively track deliverables;
§ Performance dashboards; and
§ Change proposals and other relevant materials needed to support the teams.
EDUCATION / QUALIFICATIONS / REQUIREMENTS:
• Bachelor’s degree in Business Information Systems, Computer Science, or Healthcare Informatics; minimum of 3 years hands-on experience with electronic medical/health record (EMR or EHR) systems, or the equivalent combination of education and experience
• Minimum of three (3) years of experience in healthcare quality improvement or equivalent combination of education, training, and experience required.
• Prior process improvement/Lean Six Sigma project management experience preferred.
BENEFITS:
403 (b)
403 (b) matching
Health/Dental/Vision Insurance
Life Insurance
PTO: Annual and Sick
Professional Development Assistance
Flexible Work Schedule
SC Primary Health Care Association (SCPHCA) is as an Equal Opportunity Employer. SCPHCA will not discriminate and does not tolerate discrimination or discriminatory treatment of any nature, including that based on race, ethnicity, gender, national origin, religion, age, disability, or veteran status.