Account Representative (Boston)

• The Account Representative maintains and grows relationships with customers while achieving an assigned sales and growth goal.
• This position is responsible for the acquisition of new account revenues, retention and service of existing business customers, and the continuous pursuit of profitable growth opportunities.

ESSENTIAL DUTIES

• Meet or exceed target sales goals as detailed by Branch and Sales Managers
• Proactive management of strategic accounts
• Serves as the primary contact for assigned customer accounts and is responsible for customer satisfaction.
• Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations
• Develop relationships with key decision-makers within designated strategic target accounts; respected by customer’s top management team
• Sells the company’s complete offering of products and services
• Aware and in pursuit of opportunities for account growth and new business
• Document sales calls, projects, opportunities, contacts, success reports and activity in CRM
• Completes detailed SAP and forecasts as required
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Completes required technical training and development objectives within the assigned time frame
• Demonstrate initiative and proactive skills with co-workers, peers, and customers
• Assist in the training of Sales Trainees and Sales Associates when appropriate
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Fast paced environment (includes both office and field work)
• Travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.
• Varying work hours

MINIMUM REQUIREMENTS

• Completion of the SMC sales training program or equivalent sales and industry experience
• Comprehensive understanding of pneumatic components and their application
• Thorough knowledge and understanding of SMC policies and procedures, preferred
• Thorough knowledge and understanding of SMC product line, preferred
• Basic understanding of competitive product lines
• Excellent communication and problem-solving skills
• Proficient in the use of computers and ability to learn new programs and tools as required
• Clean driving record

About SMC

SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing industry with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC’s products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.